Info-Tech Research Group's latest blueprint provides IT leaders with critical tools and strategies to effectively integrate AIOps into their IT frameworks and enhance operational efficiency and predictive capabilities. The company's research agenda aims to more closely align IT operations with business objectives and enable organizations to proactively respond to the demands of a dynamic technological environment.
Toronto, April 19, 2024 /PRNewswire/ – As IT systems become increasingly complex, integrating artificial intelligence for IT operations (AIOps) is more important than ever to streamline operations. Blueprint newly released by Information Technology Research Group, Adopt AIOps to improve IT operationsprovides IT leaders with a strategic approach to integrating AIOps within the IT department. This study aims to help IT leaders harness the power of AI to improve operational efficiency, predict system failures, and align IT operations with broader business goals. .
”CEOs are often hesitant to implement technology into their business because they feel the costs of IT departments are too high.Other business leaders may not be able to keep up with the pace of technology improvements and may fall behind their competitors,” To tell Mahmoud RaminSenior Research Analyst at Infotech Research Group. ”Given the rapid advances in technology since the advent of generative AI, business leaders are often overwhelmed and confused about what innovative technology to choose to transform their business.”
Info-Tech's research highlights the need for IT leaders to evolve their current practices. AIOps offers a unique opportunity for IT departments to move from a support role to a position of business-critical influence. The company's blueprint goes beyond addressing operational disruption to further aligning IT efforts with broader business objectives and further helping position IT as a key contributor to an organization's success. Outlines a roadmap for AIOps adoption.
“On the other side of the coin, there are IT leaders who want business leadership buy-in to technology.” Ramin adds. ”IT leaders want to move out of firefighting mode and become proactive, but rising end-user expectations and technology challenges prevent them from bringing AI into the process. Like business leaders, they are overwhelmed with multiple use cases, making decision-making difficult.”
As outlined in Info-Tech: Adopt AIOps to improve IT operations A blueprint, Exponential IT, is a long-term transformation plan executed through a series of initiatives that run in parallel with an existing IT strategy. According to the company's research, this is not a side project, nor is it the sole focus of an IT organization that must continually keep the lights on and achieve its mission and annual strategy. Therefore, an exponential IT roadmap should be incorporated into your IT strategy roadmap, focusing on initiatives that best align with your organization's goals and strategy each year.
Info-Tech's latest blueprint outlines the following frameworks that IT leaders can use to deploy AIOps and improve IT operations.
1. Assess your AIOps readiness
1.1. Assess your current state and identify gaps in five areas:
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- Governance: AIOps policies, standards, and documentation to minimize risks and maximize benefits.
- data: Data strategy and management to avoid “garbage in, garbage out”.
- skill: Job descriptions and competencies to ensure knowledge transfer and enhance deployment.
- process: Document your AI processes to streamline use case selection, prioritization, and implementation.
- Tool set: Technology and innovative approaches to building and running AI infrastructure.
1.2. Discover automation use cases.
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- When developing your strategy, consider all your IT operations holistically, but don't automate every process. It is best to expand AI across IT, starting with use cases that provide the real benefits of AI to affected stakeholders.
2. Identify and prioritize valuable use cases
2.1. Evaluate the core capabilities of AIOps along with other players in the market and their products.
2.2. Align and prioritize your AI capabilities with a use case prioritization matrix.
2.3. Develop your skill set.
3. Implement and deploy AIOps solutions
3.1. Plan a pilot deployment.
3.2. Monitor and improve usability.
3.3. Expand and enhance functionality.
IT leaders face significant challenges in adapting and guiding their organizations through transformational change. The Info-Tech Blueprint highlights the critical steps needed to align IT functions with emerging technologies. By cultivating an exponential IT mindset, leaders can pave the way for their organizations to not only navigate, but thrive amid technological disruption, enhancing innovation, growth, and competitive advantage.
For exclusive and timely commentary on this topic, Mahmoud Ramininfrastructure and automation experts and access to full functionality Adopt AIOps to improve IT operations blueprint, Please contact us [email protected].
About Information Technology Research Group
Info-Tech Research Group is one of the world's leading information technology research and advisory firms, serving more than 30,000 professionals. The company produces unbiased and relevant research to help CIOs and IT leaders make informed, strategic, and timely decisions. Info-Tech has spent over 25 years working closely with IT teams to provide organizations with everything they need, from practical tools to analyst guidance. We have consistently delivered tangible results.
Media professionals can sign up for unlimited access to research and hundreds of industry analysts across IT, HR, and software through the company's Media Insiders program.For access please contact us [email protected].
For information and access to the latest research on Info-Tech Research Group, visit infotech.com and connect via LinkedIn. X.
SOURCE Information Technology Research Group