Positive steps taken to empower people, advance communities and societies, champion responsible business practices, and invest in sustainable systems.
MILWAUKEE, April 17, 2024–(BUSINESS WIRE)–Fiserv, Inc. (NYSE:FI), the world's leading provider of payments and financial services technology, today announced its 2023 Fiserv Corporate Social Responsibility (CSR) Report. published and provided insight into the company's CSR evolution. Provides updates on the program and its progress against its four strategic pillars: Empowering People, Advancing Communities and Society, Championing Responsible Business Practices, and Investing in Sustainable Systems . During the year, Fiserv made progress in each of these areas. These efforts play a critical role in the company's continued business success and impact day-to-day operations.
Neil Wilcox, Head of Corporate Social Responsibility, Fiserv “There is,” he said. “We continue to advance our CSR programs and continue to create value and impact through our commitment to sustainable business, community engagement and philanthropy.”
Highlights of the 2023 Fiserv Corporate Social Responsibility Report include:
empower people
Fiserv is committed to diverse representation at all levels of the organization. In 2023, 40% of the world's workforce will be women. In the US, 44% of employees are women, 39% are racially or ethnically diverse, and leadership diversity has increased from 44% to 46%.
Employee Resource Groups (ERGs) within Fiserv continue to generate engagement and career growth, with membership in the company's eight ERGs growing to more than 8,000 people worldwide in 2023. Fiserv employees rate the company as a great place to work, with 21% of U.S. employees rating it as a great place to work. Recruitment for 2023 will be through associate referrals.
Regional and social development
Fiserv provides our clients and their customers with innovative products that increase financial inclusion, ease of doing business, and support the payments ecosystem. In 2023, Fiserv worked to make Clover devices more accessible by establishing protocols for building accessible web pages and creating web chat capabilities that work with assistive technologies. The company is also trialling the production of “notched” cards that allow blind or partially sighted customers to use touch to identify their debit or credit card and orient it correctly for payment.
Fiserv works with community partners to support social entrepreneurship, military transitioning to the private sector, women in technology, university and community college initiatives, and STEM education.
Fiserv partners with the Girl Scouts of the United States to fund cookie business badges and support entrepreneurship programs in councils across the country. The company also developed FIN Future Techies, his STEM education program for students from fifth grade through his eighth grade. This allows students to experience the world of fintech through hands-on sessions with Fiserv's leading engineers and experts. This pilot program won the New Jersey Education Catalyst Award.
Advocate for responsible business practices
Strong corporate governance creates the foundation for a company's responsible business practices and is embedded throughout the organization. Among the many programs in which Fiserv participates, Fiserv is proud to support organizations that seek to deter and disrupt human crimes such as human trafficking, child sexual exploitation, and economic exploitation of the elderly. I'm thinking. Fiserv is a steering committee member of the Financial Coalition Against Child Sexual Exploitation (FCACSE), co-developed and currently co-chairs the FCACSE Rapid Response Program.
Additionally, the company is an active member of the Financial Services Sector Coordination Council (FSSCC), an industry-driven nonprofit organization that coordinates critical infrastructure and homeland security activities within the financial services industry.
Investing in sustainable systems
Fiserv continues to strive to reduce the climate impact of its operations, and this year's report includes the company's first GHG emissions targets.
Furthering the company's commitment to green building design principles, offices in Berkeley Heights, New Jersey and Dublin, Ireland have achieved LEED Platinum certification, and Fiserv's new global headquarters in Milwaukee has also achieved LEED certification.
In 2023, institutional investors named Fiserv a Top ESG Performer in the Payments, Processing and IT Services sector for its commitment to corporate social responsibility. This is a first for the company.
For more information about the Fiserv Corporate Social Responsibility program, download the 2023 Fiserv Corporate Social Responsibility Report at www.fiserv.com/en/about-fiserv/corporate-social-responsibility.html.
About Fiserv
Fiserv, Inc. (NYSE: FI), a Fortune 500 company, aims to move money and information in ways that move the world. As a global leader in payments and financial technology, the company helps clients achieve best-in-class outcomes through a commitment to innovation and excellence in areas such as account processing and digital banking solutions. Card issuer processing and network services. payment. e-commerce. Merchant Acquisition and Processing.and clover® A cloud-based point of sale and business management platform. Fiserv is a member of the S&P 500® Recognized as one of the Index and Fortune® Named one of the World's Most Admired Companies™ in nine of the past 10 years. For more information and the latest company news, visit fiserv.com and follow us on social media.
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contact address
Media contact point:
mark gelfs
Senior Manager of Communications
+1 262-737-8244
mark.jelfs@fiserv.com
Ann S. Cave
Vice President of External Communications
+1 678-325-9435
ann.cave@fiserv.com