~ Our existing relationship solidified our decision to implement Tyfone's entire suite of digital solutions ~
Portland, Oregon, March 20, 2024–(BUSINESS WIRE)–Typhon, a leader in digital transformation, account holder engagement, and back-office efficiency for community financial institutions (CFIs), today announced today that longtime customer Pioneer Federal Credit Union (Pioneer , $746 million). assets and his 50,000 members) will be added with nFinia® Business Digital Banking Solutions. Like Skip-a-Pay, Quick Pay, and FedNow Instant Payments Xchange (IPX) payment products to increase engagement and improve the digital experience for our members.
Pioneer, headquartered in Mountain Home, Idaho, first partnered with Tyfone in 2021 to successfully transition from its traditional digital banking platform to Tyfone's nFinia retail digital banking solution. While previous platforms limited Pioneer's ability to adapt to evolving member needs and requests, Tyfone's nFinia retail digital banking solution exceeds current member needs and provides a more personalized and engaging It was a clear choice to deliver the experience.
Tracy Miller, Pioneer's senior vice president of operations, said Pioneer and Typhon began their partnership in the midst of the COVID-19 pandemic, effectively requiring the two companies to complete their platform transformations. It is said that there was. “Typhon was committed to our success even before we signed the contract. During the implementation, Typhon never missed a beat. It felt like we were there the entire time. .That feeling was a true partnership and that was one of the main reasons.''We knew this was the perfect option for other digital services such as business banking and payment tools. ”
Most recently, the credit union expanded its partnership with Typhon to build on this success and bring the same advanced features and feature-rich platform to small and medium-sized businesses (SMBs) and members that members use for retail banking. provided.
As a designated low-income credit union, Pioneer supports a variety of businesses in its community and was looking for a scalable, configurable omnichannel platform that would provide an intuitive banking experience. Tyfone's nFinia Business Digital Banking solution allows members to quickly access both personal and business bank accounts with her one login. Business owners and admins can efficiently manage user account access and create custom roles from over 150 permissions. The platform's open, API-driven infrastructure allows Pioneer to easily integrate with existing third-party business applications to support specific technology needs and goals.
“We're always looking for member-centric tools that provide convenience and efficiency,” Miller said. “Tyfone supports this vision and has been instrumental in accelerating our digital strategy. We consider them an extension of our team. Tyfone's nFinia Business digital banking solution will help community businesses It was a natural choice to help us reach and be able to compete in the digital age.”
Marcel King, Typhon's chief commercial officer, said: “Typhon is not only committed to building innovative technology, but also to fostering collaborations with our partners. “We are proud of the company's commitment to the company and excited about the confidence its team has in it.” Provide us with business banking and payment tools. ”
In addition to the nFinia Business digital banking platform, Pioneer has implemented two of Tyfone's loan payment solutions, Skip-a-Pay and Quick Pay, as well as instant transfers via the FedNow network using Tyfone's IPX solution. Skip-a-Pay is a fully automated loan payment deferral solution that puts members in control of their loan payments when they are seeking financial relief. Quick Pay allows members to easily pay off their loans through a number of funding sources, whether or not they are logged into the Pioneer app. IPX provides a direct connection for sending and receiving credit between CFI and the FedNow service, giving members access to instant payments with real-time payments. These payment products are completely self-service and independent of digital or core banking, driving growth and creating new revenue opportunities while eliminating manual steps.
Miller added: “Making moving money easier for our members and staff is extremely important to us. “We offer our members a seamless and secure option to manage their money with more confidence in the app.” And we're excited to introduce these solutions to our members. ”
About Typhon
Tyfone, based in Portland, Oregon, is a leading provider of consumer and commercial digital banking services to community financial institutions across the United States. We understand that an elegant, engaging and intuitive user experience is a minimum requirement for a digital banking provider. Tyfone is characterized by continuous innovation, outstanding collaboration, and an unwavering commitment to superior execution. We consider each customer a true partner and value every relationship to the utmost. To learn more about Tyfone, visit Tyfone.com and connect with us on LinkedIn.
About Pioneer Federal Credit Union
Pioneer Federation Credit Union is known for its commitment to a deeply rooted credit union philosophy of “people helping people.” Its commitment to improving the quality of life for its members and those in the community dates back more than 70 years. Pioneer helps our members get where they need to be financially by providing financial rewards through comprehensive products and services that complement every lifestyle and budget. We provide financial solutions.
View source version on businesswire.com. https://www.businesswire.com/news/home/20240320316048/ja/
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