Artificial intelligence (AI) is rapidly transforming Australian businesses by raising customer expectations, creating new competitive challenges and creating opportunities for new products and services.
This rapid change requires rapid response, and the ability to do so depends critically on two factors: the agility of systems and processes and the availability of skilled labor to run them.
It's more important than ever that employees don't waste time performing repetitive tasks that have low value or use systems and tools that prevent them from doing what matters most.
The solution to this challenge is automation. In this era of accelerated change, the very same factors that give automation solutions so much functionality are also why they are so important today. That's AI.
Tungsten Automation delivers the benefits of AI-driven automation through a comprehensive suite of features that can automate everything from low-value, repetitive data entry tasks to highly complex actions such as risk analysis and fraud detection. We offer
This is achieved by incorporating the latest AI capabilities in areas such as natural language processing, generative AI, and decision-making AI to help organizations manage processes, extract insights, and make better decisions. To do.
Automation in the AI era
The name may be new, but Tungsten Automation's experience dates back more than 40 years under the Kofax brand.
The new name reflects the company's evolution to an AI-powered, cloud-based delivery model that helps organizations transform and automate complex tasks across business, finance, document automation, and security. It was essential to do so.
The integration of AI into Tungsten Automation's service offering is structured around three key pillars.
First, generative AI is significantly increasing staff and customer engagement with automated processes by enabling the creation of more natural and “human-like” experiences.
Second, decision-making AI makes it easier for customers to extract and analyze data, enabling them to make better decisions and act with more confidence.
And third, Tungsten Automation's low-code solutions enable customers to reduce the time from automation implementation to value.
Value-based outcomes
By incorporating AI into cloud-based automation, Tungsten Automation customers free up people from low-value or repetitive tasks and focus on the actions that matter most, such as creating new business opportunities and improving customer service. You will be able to quickly implement solutions that are possible.
These range from improving back-end processes such as employee onboarding, claims handling, and customer awareness activities to complex tasks such as business decision-making and predictive analytics. These capabilities can also be applied to enhance specific tasks such as invoice processing, where AI has proven to be good at detecting and preventing fraud.
These capabilities build on Tungsten Automation's existing strengths in digital workflow transformation and security, ensuring the right information is available to the people who need it at the right time.
Embracing AI means Tungsten Automation is revolutionizing data-intensive business workflows by transforming intelligent document processing and process orchestration, enabling customers to develop new capabilities to automate complex workflows. means to.
In some cases, customers are leveraging these AI-powered automation capabilities to create entirely new business processes and revenue streams that were previously too costly or labor intensive to consider.
All of these capabilities are powered by Tungsten Automation's extensive network of skilled partners.
Automation for the future
For more than 40 years, Kofax has built a reputation as a trusted leader in intelligent automation, trusted by customers for the most data-intensive workflows across business-critical processes. Now, as Tungsten Automation, the company has established the cloud and AI foundations needed to: Drive your customers into the future.
And like the metal it's named after, Tungsten Automation has the strength and reliability to help you navigate these changing times with confidence.
Join colleagues, technology experts and industry thought leaders for an immersive day in Tungsten at Tungsten SUMMIT in Sydney on May 16th.