As the use of generative AI (Gen AI) in the workplace becomes more commonplace, organizations are focusing on how the technology can improve productivity levels. But how are employees using Gen AI viewing their evolving work experience? Our recent research shows that Gen AI creators and heavy users Surprisingly, we found that self-identified employees are looking for something more than additional technical skills: social-emotional skills, meaningful work, and a supportive environment.
How can organizations humanize Gen-AI's productivity gains and retain in-demand talent? McKinsey's Aaron de Smet, Brian Hancock, and co-authors say leaders can close the gap by rethinking work, redefining workplace flexibility, and listening to employees.
Check out these insights to explore how Gen AI efficiency and organizational innovation can work together.
The human side of generative AI: Creating a path to productivity
Human-centered AI: The power to put humans first
Rethinking organizational health for the new world of work
The economic potential of generative AI: the next productivity frontier
Drive innovation with generative AI
10 unknown digital and AI ideas that will shape your business
What every CEO needs to know about generative AI
Generative AI facilitates creative physical product design, but it's not a magic wand
Beyond the hype: Capturing the potential of AI and next-generation AI in technology, media, and communications
More information from McKinsey
“Human involvement is key.” McKinsey leader speaks on generative AI at U.S. Media Day
Creating value beyond the hype: Unleashing the full potential of technologyI