The rise of generative AI chatbots, replacing the tried and trusted Google, is giving people new and different ways to search for information.
You're not alone. Many people believe that Google search is getting worse. Additionally, the rise of generative AI chatbots is giving people new and different ways to search for information.
Google has been a one-stop shop for decades, and after all, we commonly refer to search as “Google” due to its long-standing dominance. There has been an influx of sponsored links, spam links, and junk content aided by “search engine optimization” techniques.
It really depresses useful results.
A recent study by German researchers suggests that the quality of results from Google, Bing, and DuckDuckGo is actually declining. Google says its search results are of significantly higher quality than its competitors, citing third-party measurements.
Today, chatbots powered by generative artificial intelligence (AI), including those from Google itself, are disrupting the way search works.
But they also have their own problems. Because the technology is so new, there are concerns about the accuracy and reliability of AI chatbots.
If you want to try the AI method, try the following method.
Where can I find AI search tools?
Google users don't have to look far. Last year, the company launched its own AI chatbot assistant known as Bard, but recently retired that name and replaced it with a similar service, Gemini.
Bard users are now redirected to the Gemini site, which they can access directly on their desktop or mobile browser.
Google is also testing a new search service called Search Generative Experience that replaces links with AI-generated snapshots of important information. However, it is limited to US users who sign up through the experimental Labs site.
Microsoft's Bing search engine has been offering generative AI search powered by OpenAI's ChatGPT technology for about a year. Originally named Bing Chat, it has now been rebranded to Copilot.
On the Bing Search home page, below the search window.[チャット]or[コパイロット]Clicking the button will take you to a conversational interface where you can enter your questions. There is also a Copilot app.
There are many startup AI search sites popping up, but finding one isn't all that easy. A standard Google search isn't very helpful, but a search for Copilot and Bard turned up many names, including Perplexity, HuggingChat, You.com, Komo, Andi, Phind, Exa, AskAI, and more.
Do I need to sign up or pay a fee?
Most of these services have free versions. The number of queries you can create is usually limited, but premium levels are offered that offer smarter AI and more features.
For example, Gemini users can pay $20 (€18.50) to purchase the advanced version, which comes with access to its “most functional” model, Ultra 1.0.
Gemini users must be signed in to a Google Account and be at least 13 years old, or 18 years old or older in Europe or Canada. Copilot users don't need to sign in to a Microsoft account and can access the service through Bing search or the Copilot homepage.
Most startup sites are free to use and do not require you to set up an account. Many also have premium levels.
How do I perform AI search?
AI queries should be conversational, rather than typing a series of keywords. For example, “Is Taylor Swift the most successful female musician?” “Where is a good place to travel in Europe this summer?”
Perplexity advises using “everyday natural language.” Find says it's best to ask “complete, detailed questions,” starting with, for example, “what is” and “how.”
If you're not satisfied with the answer, some sites allow you to ask additional questions to narrow down the information you need. Some provide suggested questions or related questions.
Microsoft's Copilot lets you choose between three different chat styles: Creative, Balanced, and Precise.
What are the results?
Unlike Google search results, which display a list of links, including sponsored links, an AI chatbot spits out an easy-to-read summary of information, sometimes with a few important links as footnotes. The answer depends on the site (sometimes very different).
These are useful when searching for obscure facts, such as details about European Union policy.
The answers from Phind.com were the easiest to read and were consistently presented in a narrative format. However, the site mysteriously went offline at some point.
When testing a simple query: “What is the average temperature in London in late February?”, most sites gave results in a similar range (7 to 9 degrees Celsius).
Curiously, Andi provided current weather conditions for New York, but subsequent retries used the correct city.
Another search for the name and tenure of the CEO of British luxury car maker Aston Martin is the kind of information available online, but it takes some work to put together.
Most sites have been named in the past 10 to 20 years. AskAI provided a list dating back to 1947 and its top three “authoritative sources,” but no links.
What are the disadvantages?
Chatbots generate answers that sound like they were written by a confident human, which may make them sound authoritative, but that doesn't necessarily mean they're right.
AI chatbots are known for providing seemingly convincing responses, known as “hallucinations.”
Hugging Chat warns that “content generated may be inaccurate or false,” and Gemini says it may “display inaccurate information, including information about people.” .
These AI systems scan vast pools of information culled from the web, known as large-scale language models, and use algorithms to come up with consistent answers, but how do they all arrive at that response? It does not make it clear.
Some AI chatbots publish models on which their algorithms are trained. Others provide little or no details. The best advice is to try multiple methods, compare results, and always double-check the source.
For example, at one point Mr. Como claimed that Canada's population in 1991 was approximately 1 million people, and he stood by this incorrect number even after doing follow-up research to see if it was true.
The newspaper cited a Wikipedia page that said the figure was taken from a table of the country's indigenous population. I tried again later and found the correct number.