Nectec announced three artificial intelligence (AI) solutions that will be added to its suite of technology products for specialty physician practices.
The solution includes AI Assistant, AI Scribe, and AI Support with features that improve both operational efficiency and the clinical and patient experience, the company announced on Friday (March 22). press release.
“Generative AI is a new and exciting tool that supports our mission to simplify the delivery of superior patient care,” said Nextec CEO. bill lucchini said in a release.
The new AI virtual assistant automates 85% of daily conversations such as patient inquiries, scheduling, and FAQs, according to the release. It will be available as a digital front door on the clinic's website.
Another new product, Nextech's AI Scribe, automatically completes patient charts within the company's existing framework of electronic health records (EHRs), allowing doctors to take non-medical information from conversations while taking a patient's medical history. Filter and enter relevant content. The release states that medical information is incorporated into medical records.
The third product, AI Support, is built directly into Nextech's software and allows users to get instant answers to their questions, according to the release. Generative artificial intelligence (GenAI) automates access to support resources and improves staff efficiency.
“As we navigate the intersection of AI and healthcare, our product development team is keenly aware of the nuances between administrators seeking efficiency and patients who value face-to-face interactions.” Jason HansaNextech's chief medical officer said in a release: “It's been a great experience watching these technologies develop, and we're so happy to see our customers as excited as we are.”
PYMNTS Intelligence found that American consumers are cautious about the potential of AI in their lives. health care42% of them have at least some interest in seeing the technology being implemented in this field.
According to , 40% of consumers say AI will help reduce errors, and 38% believe the technology will lead to better outcomes for patients.Generative AI can improve health and revolutionize healthcare”, PYMNTS Intelligence and AI-ID collaboration.