May 13 (UPI) — Dell Technologies confirmed it is investigating a data breach of a portal that gave access to customer information and has contacted law enforcement.
The US tech company admitted the breach to UPI, saying in an email that the Dell portal in question had access to a database containing “limited types of customer information” such as names, addresses, specific Dell hardware and order information. said in a statement.
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“It did not include financial or payment information, email addresses, phone numbers, or other sensitive customer data.”
“Upon discovering this incident, we immediately implemented incident response procedures, applied containment measures, initiated an investigation, and notified law enforcement.”
The announcement comes after Dell announced the breach to customers in an email last week, saying the company believed there was “no material risk given the type of information involved.”
Dell told UPI it has a cybersecurity program in place designed to limit risks, including to customers and partners, and that the program includes “rapid assessment and response” to identified threats. Told.
The investigation into the breach is being assisted by forensic experts, the company said.
“We continue to monitor the situation and take steps to protect our customers' information. Given the type of information involved, we do not believe there is a material risk to our customers, but we We are taking proactive steps to notify our customers.”
When asked how many customers could be affected, Dell told UPI it would not release that information because it could compromise the integrity of the ongoing investigation.