The artificial intelligence revolution in the workplace is progressing rapidly, and the pace of change is accelerating. Research shows that AI has become an important part of almost everyone's working life.
“Most CPAs have seen the power of ChatGPT, Claude, Google Gemini, and Microsoft's Copilot and the advances these large-scale language models have made over the past year.”
The AI use cases and tools that companies are exploring in their practices seem to be expanding every day. According to Matt Wolf's FutureTools.io, which reviews numerous applications available, he had 2,675 tools as of April.
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However, near-universal use does not lead to universal satisfaction. While the majority of respondents say AI is already having a positive impact on their personal experience at work (76%), the EY report found that respondents who are worried about AI are Roughly the same number of respondents also said they were excited about AI (77% vs. .71%).
“Along with the rich opportunities that AI brings, it also brings new risks, and these are the most important risks for employees,” the report said. “While the technology is becoming more pervasive, increased exposure to AI is increasing anxiety for many.”
When asked what could actually address their concerns, 81% would like best practices around responsible AI to be shared regularly, and 80% would like to see more opportunities for AI training/upskilling. 77% say they want senior leaders to promote responsible and ethical use of AI. .
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Despite these concerns, the technology continues to have a strong track record. With some irony, generative AI is likely to play an important role in the fight against fraud.
A report released in February by the Association of Certified Fraud Examiners found that 18% of respondents are currently using AI and machine learning as tools to combat fraud, and 32% expect to use them in the next two years. We anticipate that technology will be introduced. Additionally, more than 50% of today's anti-fraud programs already use or plan to adopt related technologies such as computer vision analysis, robotics, and behavioral biometrics at some point in the future.
Whether you're excited or nervous, dramatic changes are coming for accountants. Check out all our recent coverage of how AI is transforming professions.