AT&T is trying to reassure customers with security benefits after more than 70 million people's sensitive information was leaked on the dark web in late March.
The telecom giant said 7.6 million current customers and 65.4 million former customers were affected by the breach, USA TODAY previously reported. The compromised data may have included personal information such as his Social Security number in AT&T data-specific fields from before 2019, but did not include “personal financial information or call history.” It was.
It was not immediately clear whether “the data in these areas came from AT&T or one of its vendors.” They were still investigating the incident.
After “many AT&T passcodes” were compromised, the company contacted all 7.6 million existing affected customers and chose to reset their passcodes as a “safety measure.”
They also offer a free identity theft and credit monitoring service, which comes with other new features, including a $1 million insurance policy and assistance from an identity recovery team, KPRC-TV reports. The company continues to offer this service in addition to the above.
Here's what we know:
What is AT&T offering customers after the data breach?
AT&T plans to offer a number of features to its customers. An insurance policy that provides up to $1 million in coverage in the event of identity theft. Access to an identity recovery team,” he said, KPRC-TV reported.
According to AT&T's website, in addition to resetting passcodes, the company is also reaching out to affected customers and “sending individual emails and letters to individuals whose sensitive personal information was compromised and offering free “We provide identity theft and credit monitoring services.”
AT&T also encourages customers to “remain vigilant” by monitoring account activity, checking credit reports and reporting suspicious activity.