“Highly educated workers are likely to be most affected,” the management consultancy said in a recent report.
Generative AI is a type of artificial intelligence that can generate images, text, and other content.
This technology is expected to improve productivity, reduce costs and create new growth opportunities across a wide range of industries.
AI technology may have been around for more than 50 years, but since the launch of OpenAI's chatbot ChatGPT in November 2022, generative AI has quickly become a hot topic among employers and employees alike. became.
ChatGPT, an AI chatbot by OpenAI, is built on large-scale language models that help users come up with answers to questions, refine essays and resumes, and even generate images and videos. This has sparked a discussion about how AI could revolutionize industries and jobs, and even potentially make jobs unnecessary.
With the rapid adoption of technology, experts generally agree that employees can learn how to “upskill” or “reskill” to meet the demands of a changing landscape.
Nearly three in five white-collar employees report using generated AI on a weekly basis. This has brought a level of optimization and automation to tasks that were once thought to be immune to such disruption.
Oliver Wyman
Oliver Wyman conducts monthly surveys of more than 200,000 people in 20 countries to collect data on attitudes and other trends regarding generative AI.
The study found that employers prioritize certain skill sets when it comes to keeping their employees up to date.
Here are five skill sets that will help you stay relevant in a changing landscape.
- analytical thinking
- creative thinking
- Leadership and social influence
- AI and big data
- Curiosity and lifelong learning
Through research on Generative AI, the consultancy identified a gap between employee and employer perceptions of which skills are prioritized.
A spokesperson for Oliver Wyman told CNBC Make It that “employees focus most on training in AI and big data, while employers focus most on analytical thinking.”
In the age of AI, analytical thinking is extremely important. Because while technology can efficiently process and analyze data, human oversight is still required to synthesize the results and draw informed conclusions.
Creative thinking is another clearly human skill that people should prioritize. Gen AI has the ability to efficiently generate new ideas, write articles, and create music, but note that this ability is built on the data on which the AI was trained. It is important to do so.
“Generative AI lacks the contextual nuance and ethical judgment that humans would apply to analysis,” a spokesperson for Oliver Wyman told CNBC's “Make It.” “We lack the human ability to make intuitive leaps, connect disparate ideas, and create truly novel solutions.”
Gen AI will help automate more of the “routine-oriented” tasks that have traditionally been a significant part of daily work, freeing up employees to spend more time on people- and knowledge-oriented tasks. It is expected that it will become.
Research shows that tasks that require 'people skills', such as leadership and tasks based on knowledge and expertise, end up taking up the majority of work time.
As AI has profoundly changed jobs over the last year, we're also focusing on the top 'skill of the moment', adaptability, which has seen the most notable jump in demand year-on-year.